PRIVACY POLICY LAST UPDATED: 07/01/2025
1. Introduction
Ghost App is built on the belief that your private communications should remain private — without compromise.
This Privacy Policy outlines the commitment of Truepicks, LLC (“Truepicks”, “we”, “us”, or “our”) to respect your privacy and comply with applicable laws governing the collection, use, and disclosure of your personal information while using our website (https://www.joinghostapp.com) and mobile services (the “Services”).
By visiting our website, registering with, or using our Services, you agree to comply with this Privacy Policy.
European Residents: Please review our European Privacy Policy for rights under EU privacy laws.
California Residents: See our California Privacy Rights section for details under the California Consumer Privacy Act.
Your use of the Services is also subject to our Terms of Service. Capitalized terms used here that aren’t defined have the meanings in our Terms of Service.
2. Consent
By using or registering for our Services, you explicitly consent to the collection, use, and processing of your personal data under this Privacy Policy. If you do not agree, please do not use our website or Services.
You may withdraw your consent at any time, though this may limit your access to the Services. We may still collect or disclose personal data without consent under limited circumstances, such as when required by law, for fraud protection, or emergency situations.
3. How We Collect Information
We collect information:
Directly from you (e.g. when signing up)
Automatically (via your device usage)
From third-party partners (e.g. payment processors, integrations)
From public sources or your device (e.g. cookies or logs)
4. Types of Information We Collect
We collect:
a) Registration/Profile Information Email address and hashed password
b) Contact Information Your email and communication historyProof of identity (where required for regulatory reasons)App-based contacts (stored only within the app)
c) Usage Information App interactions (e.g., pages viewed, language preferences)Message content, call logs (CDRs), voicemail recordings
d) Billing Information Collected by Apple, Google, Stripe,, etc. We do not store credit card numbers but may access billing metadata
e) Info from Third Parties Integration partners and public sourcesFraud prevention or demographic info
f) Log Data IP addresses, device info, browser types, access times, etc.
g) Cookies We use cookies for personalization and analytics. Ad partners may use cookies for targeted ads
5. How We Use the Information We Collect
We use data to:
Verify identity and authenticate users
Provide and improve the Services
Process payments
Communicate with you
Prevent fraud and ensure security
Conduct analytics and marketing
Comply with legal obligations
We do not sell or rent personal data.
6. How We Share the Information
We may share data with:
Internal teams
Service providers (e.g. payment processors, support platforms)
Telecom carriers (for number provisioning)
Legal authorities (if required by law)
Buyers/investors (if we sell/transfer our business)
Advisors (e.g. legal, financial)
We do not control third-party websites you may access through links in our app.
7. Retention and Access
We retain your information as long as needed to provide Services or comply with legal requirements. You may request access to, update, or delete your personal data by emailing support@joinghostapp.com.
8. Security
We take reasonable steps to protect your data, but no system is 100% secure. Access is restricted to authorized personnel, and we use standard safeguards and encrypted communications.
9. Accuracy
You are responsible for keeping your information up to date. You can request corrections at any time by contacting support@joinghostapp.com.
10. Minors
We do not knowingly collect data from children under 13. If you believe a child has submitted information, contact us immediately at support@joinghostapp.com.
11. Tracking and Advertising
We may use cookies and similar technologies for tracking and advertising purposes, including Google Ads. You can opt out via the Network Advertising Initiative: http://www.networkadvertising.org/choices/
We do not respond to Do Not Track (DNT) signals.
12. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages relating to this Privacy Policy. In jurisdictions that do not allow such limitations, liability is limited to $5 or the lowest permissible amount.
13. Questions or Complaints
Please email us at support@joinghostapp.com. If you are not satisfied with the resolution, you may contact applicable data protection authorities.
14. Changes to this Privacy Policy
We may update this policy from time to time. Your continued use of the Services means you accept the new version.
15. Additional Rights
Depending on your location, you may have additional privacy rights not listed here.
EUROPEAN PRIVACY POLICY
This section applies to users in the EU, EEA, and Switzerland.
CALIFORNIA PRIVACY RIGHTS
For California residents:
We do not sell personal information
You have the right to request what personal data we collect or delete
Submit requests to: support@joinghostapp.com
We verify requests using billing info or a valid account email
We do not discriminate based on privacy choices
