SMS Privacy Policy

This policy covers Ghost phone-verification text messages, sent by Openlife AI, Inc d/b/a Ghost. In the Ghost app, codes to US numbers are sent through our messaging provider, TextKit (formerly SimpleSMS), from Ghost's toll-free number (844) 468-0267, and may also be sent from a Ghost local (10-digit) number. Other codes, and some codes to US numbers (for example a resend, or a code requested on our website), are sent through our verification provider, Twilio. It adds to our full Privacy Policy.

What we collect

When you request a code, we collect the mobile number you enter. We also keep a record that you checked the consent box. We use your number to send you one-time verification codes, to confirm that the number is yours, and to prevent fraud and abuse (for example, to limit how many accounts one phone number can verify), as our full Privacy Policy describes. We never use it for marketing texts unless you separately join our optional marketing text program.

Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We give your mobile number to the messaging providers that send the codes for us, TextKit (formerly SimpleSMS) and Twilio, only to send them and to check the number's line type. TextKit also receives the IP address your request came from, only to limit abuse.

Opting out

Codes are sent only when you request one. On texts from Ghost's numbers (toll-free (844) 468-0267 or a Ghost local number), you can opt out at any time by replying STOP and get help by replying HELP. You can also email support@joinghostapp.com.

More

See the SMS Terms for message frequency, rates and how to resubscribe.